# Travtus ## Docs - [Welcome](https://docs2.travtus.com/platform-introduction.md): Welcome to the Travtus Platform - [Accessing the Gateway](https://docs2.travtus.com/getting-started-with-travtus/accessing-the-gateway.md): Learn how to access the Gateway - [Initial Setup](https://docs2.travtus.com/getting-started-with-travtus/initial-setup.md): The below is designed to give you an idea of the overall process of getting set up, but in most circumstances, we'll run through the detail with your teams on a call. - [How does it work?](https://docs2.travtus.com/getting-started-with-travtus/how-does-it-work.md) - [Connecting data sources](https://docs2.travtus.com/getting-started-with-travtus/connecting-data-sources.md) - [Logging in for the first time](https://docs2.travtus.com/getting-started-with-travtus/logging-in-for-the-first-time.md) - [Re-enabling Chrome Extension](https://docs2.travtus.com/getting-started-with-travtus/re-enabling-chrome-extension.md): Occasionally, your Chrome browser might automatically disable extensions. This can happen after a browser update or if an extension hasn't been used for a while. If you find the Travtus Chrome extension isn't working as expected, it might simply be disabled. - [Reputation Management](https://docs2.travtus.com/getting-started-with-travtus/use-cases/ReputationManagement.md) - [Customer Experience](https://docs2.travtus.com/getting-started-with-travtus/use-cases/CustomerExperience.md) - [Staffing](https://docs2.travtus.com/getting-started-with-travtus/use-cases/Staffing.md) - [Regional Managers](https://docs2.travtus.com/getting-started-with-travtus/use-cases/RegionalManagers.md) - [Marketing](https://docs2.travtus.com/getting-started-with-travtus/use-cases/Marketing.md) - [Central Teams](https://docs2.travtus.com/getting-started-with-travtus/use-cases/CentralTeams.md) - [Onsite Teams](https://docs2.travtus.com/getting-started-with-travtus/use-cases/OnsiteTeams.md) - [Newsfeed](https://docs2.travtus.com/features/home-page/newsfeed.md) - [Insights](https://docs2.travtus.com/features/home-page/Insights.md) - [Search History](https://docs2.travtus.com/features/home-page/search-history.md) - [Quality Assurance [Beta]](https://docs2.travtus.com/features/home-page/quality-assurance-beta.md) - [Conversational Scores](https://docs2.travtus.com/features/home-page/conversational-scores.md) - [Community Summary](https://docs2.travtus.com/features/communities/community-summary.md) - [Top Resident Goals](https://docs2.travtus.com/features/communities/top-resident-goals.md) - [Community Action Plan](https://docs2.travtus.com/features/communities/community-action-plan.md) - [Community Scoring and Trending](https://docs2.travtus.com/features/communities/community-scoring-and-trending.md) - [Customers Requiring Attention](https://docs2.travtus.com/features/communities/customers-requiring-attention.md) - [Industry Benchmarking](https://docs2.travtus.com/features/communities/industry-benchmarking.md) - [Community Groups](https://docs2.travtus.com/features/communities/community-groups.md) - [Community Maps](https://docs2.travtus.com/features/communities/community-maps.md) - [Customer Profile Overview](https://docs2.travtus.com/features/customers/customer-profile-overview.md) - [Customer Summary](https://docs2.travtus.com/features/customers/customer-summary.md) - [Customer Experience Scoring](https://docs2.travtus.com/features/customers/customer-experience-scoring.md) - [Customer Conversation History](https://docs2.travtus.com/features/customers/customer-conversation-history.md) - [Customer Action Plans](https://docs2.travtus.com/features/customers/customer-action-plans.md) - [Tracking Goals](https://docs2.travtus.com/features/data/tracking-goals.md) - [Exploring Your Data: Volumes](https://docs2.travtus.com/features/data/exploring-your-data-volumes.md) - [Exploring Your Data: Content](https://docs2.travtus.com/features/data/exploring-your-data-content.md) - [Tracked Goal Overview](https://docs2.travtus.com/features/data/tracked-goal-overview.md) - [How to use Explore](https://docs2.travtus.com/features/explore/how-to-use-explore.md) - [Related Search Results](https://docs2.travtus.com/features/explore/related-search-results.md) - [Citations](https://docs2.travtus.com/features/explore/citations.md) - [Explore Experts](https://docs2.travtus.com/features/explore/explore-experts.md) - [My Tasks](https://docs2.travtus.com/features/smart-tasks/my-tasks.md) - [Adding users, communities and roles.](https://docs2.travtus.com/features/studio/studio.md) - [Welcome to the Travtus Technical Documentation site.](https://docs2.travtus.com/introduction.md): Technical Docs for Technical Teams - [Chat Widget Deployment](https://docs2.travtus.com/deployment-guide/chat-widget-deployment.md) - [Embedded Gateway](https://docs2.travtus.com/deployment-guide/embedded-gateway.md) - [Authentication & Access](https://docs2.travtus.com/deployment-guide/file-uploads/process-and-auth.md) - [SFTP Upload](https://docs2.travtus.com/deployment-guide/file-uploads/sftp-upload.md) - [File Requirements & Validation](https://docs2.travtus.com/deployment-guide/file-uploads/file-requirements.md): Rules and pre-flight checks for File Uploads - [Bring Your Own Data (BYOD)](https://docs2.travtus.com/deployment-guide/file-uploads/BYOD.md) - [Communities](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/community.md): The fields below are accepted via .csv file transfer. Upon receipt the file will be uploaded, creating or updating the communities held within the Travtus platform. - [Units](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/unit.md) - [Vacancies](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/vacancy.md) - [Resident](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/resident.md) - [Users](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/users.md): The fields below are accepted via .csv file transfer to the USER folder. Upon receipt the file will be uploaded, creating or updating user records held within the Travtus platform. - [Agents](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/agents.md): The fields below are accepted via .csv file transfer to the AGENT folder. Upon receipt the file will be uploaded, creating or updating agent records held within the Travtus platform. Agents are human employees responsible for responding to renters, tenants, prospects, and similar contacts. This data… - [Emails](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/messages/emails.md) - [SMS](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/messages/sms.md) - [Chat Messages](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/messages/chat.md) - [Call Recordings](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/messages/call-recordings.md) - [Reviews](https://docs2.travtus.com/deployment-guide/file-uploads/data-types-and-data-structure/messages/reviews.md) - [Authentication & Access](https://docs2.travtus.com/deployment-guide/data-feeds/access-and-authentication.md) - [O365 Email](https://docs2.travtus.com/deployment-guide/third-party-integrations/o365-email.md) - [O365 ToDo](https://docs2.travtus.com/deployment-guide/third-party-integrations/o365-to-do.md) - [Google Reviews](https://docs2.travtus.com/deployment-guide/third-party-integrations/google-reviews.md) - [Google Gmail](https://docs2.travtus.com/deployment-guide/third-party-integrations/google-gmail.md) - [Twilio](https://docs2.travtus.com/deployment-guide/third-party-integrations/twilio.md) - [Twilio Connecting 2 Systems](https://docs2.travtus.com/deployment-guide/third-party-integrations/twilio-connecting-2-systems.md) - [SSO (SAML)](https://docs2.travtus.com/deployment-guide/single-sign-on/sso.md) - [Introducing the Travtus API ](https://docs2.travtus.com/api-introduction.md): Information on Building with the Travtus API - [Getting Started](https://docs2.travtus.com/travtus-api-and-webhook/request-access.md) - [Authentication & Rate Limiting](https://docs2.travtus.com/travtus-api-and-webhook/authentication.md) - [License Agreement](https://docs2.travtus.com/travtus-api-and-webhook/api-license-agreement.md) - [Getting Started with Webhook Events](https://docs2.travtus.com/travtus-api-and-webhook/webhook/getting-started-with-webhook-events.md) - [Authentication](https://docs2.travtus.com/travtus-api-and-webhook/webhook/authentication.md) - [Webhook Portal & Sandbox](https://docs2.travtus.com/travtus-api-and-webhook/webhook/webhook-portal-and-sandbox.md): This endpoint allows users to request a short-lived URL for accessing consumer application portal. - [Find Communities](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/community/find-community.md): This endpoint returns information about communities that match the given parameters. - [Update Community](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/community/patch-community.md): This endpoint updates an existing community with the provided parameters. - [Create Community](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/community/post-community.md): This endpoint creates a new community (property or building portfolio). - [Find Persons](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/person/find.md): This endpoint allows users to find a list of persons based on multiple person attributes. - [Create/Update Persons](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/person/post-multiple.md): This endpoint creates or updates multiple person records passed as a list in the request's body. - [Find Leases For Tenant](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/lease/find-leases-for-tenant.md): This endpoint finds leases for a specific tenant based on provided parameters. - [Find Tenants](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/lease/find-tenants.md): This endpoint returns a list of tenants filtered with the specified parameters. - [Find Leases](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/lease/find.md): This endpoint returns information about all leases that match the given parameters. - [Create/Update Leases And Tenants](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/lease/post.md): This endpoint creates or updates a lease and tenant records for it. - [Lease webhook events](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/lease/webhooks.md): Events triggered when create or update a lease - [Find Properties](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/properties/find.md): This endpoint finds units with the list of body attributes passed to it. - [Create/Update Properties](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/properties/post-multiple.md): This endpoint creates or updates multiple units. - [Create/Update Listing](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/listing/post.md): This endpoint creates or updates a listing with the provided information. - [Synchronise Listings](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/listing/sync.md): This endpoint synchronises the listings in the given group with the provided listings. - [Find Listings](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/listing/find.md): This endpoint finds listings for the provided parameters. - [Delete A Listing](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/listing/delete.md): This endpoint delets a listing with the provided ID. - [Create Task](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/task/create-task.md): This endpoint allows users to create a task created by Adam. - [Update Task](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/task/update-task.md): This endpoint allows users to update a task created by Adam. - [Task webhook events](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/task/webhooks.md): Events triggered when create or update a task - [Create Google Review](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/review/create-review.md): This endpoint ingests a Google review. - [Travtus Messaging API](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/messaging/messaging-api-v2.0.md): The Travtus Messaging API allows integration of messaging systems (SMS, Email, and Web Chat) with Travtus AI-powered conversation management. You can send inbound customer messages to Travtus, which processes them and returns AI-generated responses via webhooks. - [Travtus Messaging API — Webhooks](https://docs2.travtus.com/travtus-api-and-webhook/data-types-and-endpoints/messaging/messaging-webhook.md): Travtus delivers AI-generated responses through webhooks, powered by Svix for reliability and security. ## OpenAPI Specs - [openapi](https://docs2.travtus.com/api-reference/openapi.json)