Chat Widget Deployment

Widget Installation

The chat widget must be embedded in an environment accessible through the public Internet.

Include the installation script before the </body> tag on every page you want Adam to show, replacing CLIENT_ID with the relevant community ID:

<script src="https://adam-widget.travtus.com/main.js"></script>
<script>
  (function () {
    window.onload = function () {
      AdamChat.init('adam-bot', {
        clientId: "CLIENT_ID",
        source: "website"
      });                
    }
  })()
</script>

Widget API

The below describe the options and methods that can be called in the Widget API to customize behaviour of the chat widget.

Methods

The below methods can be called:

init(reference, options)

Initializes Adam, and returns the instance.

It takes two arguments:

reference: A unique reference for the instance (use adam if unsure):

AdamChat.init("adam", options);

options: An options object to configure the widget (clientId and source are mandatory):

AdamChat.init("adam", {
  clientId: "CLIENT_ID",
  source: "website"
});

You can find more options to customize the widget below.

remove()

Disconnects the chat and removes it from the page:

AdamChat.remove();

In order to initialize the chat again, you must use the init() method detailed above.

openChatWindow()

Acts like a click on the Adam launcher, opening the chat window. This can be especially useful for mobile, where you might not want the launcher button to show - rather you can create a custom element and trigger the opening of the chat window programatically:

AdamChat.openChatWindow();

closeChatWindow()

Closes the chat window:

AdamChat.closeChatWindow();

Available Options

These values enable you to tailor the widget to your requirements.

clientId

string

This is a mandatory field. Pass the clientId relating to your community.

source

string

This is a mandatory field. Pass one of the following values to identify the channel that the conversations is being held on:

• portal - if the user is accessing Adam via a private/secure portal
• website - if the user is accessing Adam via a public website

clientInfo

object

You can optionally pass a clientInfo object to initiate the chat with the user information pre-loaded (e.g. for use in resident portals in logged-in state):

• firstName string: user’s first name
• lastName string: user’s last name
• phoneNumber string: user’s registered phone number
• email string: user’s registered email address
• unit string: apartment number
• address string: property address

colors

object

You can optionally pass a colors object to tailor the colors used in the widget to your brand:

• background string: 6-digit HEX or RGB string
• foreground string: 6-digit HEX or RGB string
• text string: user’s 6-digit HEX or RGB string

When passing a colors object, the icon on the launcher button will change from the Travtus T logo to a message bubble.

breakpoint

number

This is the resolution at which the chat window should switch from full screen (mobile view) to an overlay in the bottom right (desktop view). Defaults to 769 (tablet portrait).

Mobile view:

hideLauncherOnMobile

boolean

You can choose to hide the launcher button on mobile, and to instead open the chat window programatically using the openChatWindow() method. This defaults to false.

hideFooter

boolean

Hide the “Powered by Travtus” footer. Defaults to false.

Example with all options passed:

AdamChat.init('adam-bot', { 
  clientId: "CLIENT_ID", 
  source: "portal", 
  clientInfo: { 
      firstName: "Adam", 
      lastName: "Bot", 
      phoneNumber: "123456789", 
      email: "[e-mail]", 
      unit: "unit 3", 
      address: "Summer 5 Rd", 
  },
  colors: {
    background: "#94E087",
    foreground: "#000000",
    text: "#000000",
  },
  breakpoint: 641,
  hideLauncherOnMobile: false,
  hideFooter: false,
});